About a week-and-a-half ago, we launched a new feature in both of our Control Panels.  Some customers may have already noticed and started taking advantage of this feature. This new feature allows you to view all of your past and current Customer Support cases. This includes all email correspondence, chat correspondence, and even telephone correspondence with our Customer Support department.

What is the advantage to you as a customer?

• You’ll always have access to all the Customer Support history linked with your account.  If you’ve forgotten what the solution to a given problem, go back at any time and have a look.
• If you’re away from your email but still want to check the status of a Support case, now you can.
• If for some reason you didn’t receive our reply email, you can view everything and even reply from your Control Panel.

We hope that you’ll find this feature useful, and if you haven’t already… try it out now!

• mail2web.com Control Panel
• myhosting.com Control Panel

Thanks,

Tim Attwood
Product Manager
SoftCom Technology Consulting Inc.

Posted in SoftCom, mail2web.com, myhosting.com ~ 1 Comment

We have made some changes to our Affiliate Program. Effective immediately the pay outs have been increased to 4 times the monthly fee for the plan. This is a great time to join the program or if you are already an affiliate to make even more money.

Here are the basics of the program:

• The program is free to join.
• We provide you with an online tools to manage your account and access the resources you need.
• Payouts are based on the schedule below. As a rough guideline they are approximately equal to four months fees for the service.
• After a referred customer signs up they must stay with that service for a minimum of 90 days and their account must be in good standing.
• Payments options are by check, PayPal or Account credit (for existing customers).
• The minimum payout will be $100.00 US.
• Payments are made once a month for qualified sales.

For all the details you can check out our website: http://softcom.biz/Affiliates/

Sign up for our Affiliate Program and start making money now!

Thanks,

Stephen Nichols
V.P. Sales and Marketing
SoftCom Technology Consulting Inc.

**Exchange payout is per domain with at least one active professional seat

Posted in SoftCom, mail2web.com, myhosting.com ~ No Comments